1. Right of withdrawal

You can revoke your contractual declaration within 14 days of receipt of the goods without giving reasons in text form (e.g. letter, fax, email). To meet the cancellation deadline, it is sufficient to send the cancellation in a timely manner.

Custom-made items are exempt from exchange and return.

The revocation must be sent to:

WUNDERTEAM VIENNA eU
Philipp Holzbauer
Singerstrasse 30
1010 Vienna
Austria

2. Consequences of revocation

If you exercise your right of withdrawal, you must return the delivery received within 30 days at your own expense

WUNDERTEAM VIENNA eU
Philipp Holzbauer
Singerstrasse 30
1010 Vienna
Austria

send back. You will receive a refund of the purchase price, but not the shipping costs. If you have already worn the shoes, an appropriate deduction will be made from the purchase price to be refunded.

3. Order number

In order to ensure that your return is processed smoothly and to speed up the returns processing process, it is advisable to provide it with the order number from the purchase process when returning your package. The order number enables the return process to run smoothly.